Support

Help with SoloSearcher, without the runaround.

Get help with a ChatGPT plugin, Claude connector, your SoloSearcher account, or a connection that is not behaving as expected.

Direct support

Tell us what happened.

Email us from the address on your SoloSearcher account. A short description, the exact message you saw, and where you saw it are usually enough to begin.

support@solosearcher.com

Plugins and connectors

Connection help, step by step.

These are the most common recovery paths. For installation and access choices, read the ChatGPT guide or the Claude guide.

I can’t find SoloSearcher in ChatGPT

Once the public listing is available, open ChatGPT's Plugins directory and search for SoloSearcher. Availability can depend on your ChatGPT plan, workspace policy, country, and OpenAI's rollout. If it does not appear, contact us rather than changing developer settings or pasting a server URL.

I can’t find SoloSearcher in Claude

The official Claude directory listing is pending. You can connect today from Settings → Connectors → Add custom connector. In Claude Code, install the SoloSearcher plugin from a marketplace when the listing is available, then authenticate from /mcp.

The connection won’t finish

Return to SoloSearcher in the assistant, choose Connect or Authenticate, and complete sign-in and consent in the browser window. If the browser does not open, copy the sign-in URL into a browser. Never send us an authorization code, password, or API key.

The assistant is connected but does not use SoloSearcher

Start a new conversation after connecting and explicitly ask the assistant to use SoloSearcher. In ChatGPT, you can also invoke @SoloSearcher. If tools still do not appear, disconnect the integration and connect it again.

A write tool is unavailable

Read-only connections never receive write tools. Open your connections, then reconnect with read-write access. Delete-marked tools are not enabled on the hosted service; no connection is ever offered them.

Access & privacy

You stay in control of the connection.

Review or revoke connected assistants from SoloSearcher at any time. Revocation stops future access; reconnecting lets you choose a different access level.